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Speaker: The Telecom XT Discussion

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  • Tammy Salmon,

    Hi Steve, yep you can port your prepay number to XT.

    Cheers
    Tammy
    Telecom Business Marketing Manager

    Auckland • Since May 2009 • 4 posts Report Reply

  • Sacha,

    I have never seen Top Gear

    Sacrilege. How on earth do you expect to understand the XT adverts?

    Ak • Since May 2008 • 19745 posts Report Reply

  • Tammy Salmon,

    Hi Jason, I get that you want to know more about data. Personally I think mobile data on XT is going to be one of the biggest game changes in mobile. Just having 3G nationwide is going to make using mobile data for work or pleasure a reality where ever you are, not to mention it being 3x faster than our current network – not meaning to sound like I’m preaching, I am just a big user of mobile data, it gives me 2 hours more work time a day as I travel into the city on the bus and back.

    While I can not give the actual price points, the data plans on XT are going to offer considerably greater value for those using data on their mobile phone, which is great giving the increased functionality of our devices. Since I got my pilot device – a Palm Treo Pro – I have been using the Internet way more, using it to Google things, look up directions and cliché I know but even watching You Tube videos on the bus. For people using a data card we will have some great new plans for heavy users – something I know our rural customers in particular will be excited to hear.

    Tammy
    Telecom Business Marketing Manager

    Auckland • Since May 2009 • 4 posts Report Reply

  • Andrew Baker,

    @Russell Brown

    Your iphone 3g brought from Vodafone is already unlocked, Vodafone do not network lock mobiles brought from them

    Napier • Since May 2009 • 1 posts Report Reply

  • Neal,

    There's a belief doing the rounds that 850MHz is somehow technically superior to 900MHz. This is on a par with suggesting that 99FM is somehow superior to 95BFM.

    I agree with @Paul on this point. The differences in radio characteristics of WCDMA900MHz and WCDMA850MHz are negligable. We both need to talk to our sales people about this sort of misrepresentation.

    TelecomNZ / Wellington • Since May 2009 • 5 posts Report Reply

  • Russell Brown,

    Thanks Neal. But could I prevail on you to click edit under "user details" at the top right of the page and add your surname, and "Telecom" as your location? It'd be clearer that way.

    Auckland • Since Nov 2006 • 22850 posts Report Reply

  • Sacha,

    Actually, I'd welcome all the affiliated folk to do that for this discussion. Including you, Mr Brislen.

    Ak • Since May 2008 • 19745 posts Report Reply

  • JackElder,

    I've got more of a marketing question. Is it called "XT" because it is (in some undefined way) half of xtra? Or is it a homage to the famous mountain bike groupset from Shimano?

    (Yes, I know it's probably just meant to be "a more mobile version of Xtra". But trust me, it's hilarious if you're a mountain biker).

    Wellington • Since Mar 2008 • 709 posts Report Reply

  • Paul Campbell,

    I assumed that "XT" is tried and true branding and the next generation product will be called "AT" ....

    Dunedin • Since Nov 2006 • 2622 posts Report Reply

  • Steve Barnes,

    Rich.

    Woosh is something over half the price of Vodafone/Telecom for a data-only connection.

    From my calculations using a "Vodem" on a 24 month 3Gb plan works out at around $23.00 per Gb and that is the cheapest deal I can find on Vodafone (I haven't checked Telecom but I believe their pricing reflects that of Vodafone) Woosh, on the other hand, works out around $3.00 per Gb on a 20Gb plan, about eight times the price.
    I am surprised nobody picked up on the tech bit. Woosh uses UMTS-TDD which requires only one band up and down as opposed to the normal split across two or more frequencies.

    - Woosh don't have to manage telephone interconnection and are basically unregulated

    Woosh do have interconnection agreements for their VOIP service.
    Anyroad. I don't work for Woosh I am just a customer, you know the guys that pay for it all in the end and we are always right ;-)
    The point is and this is why I am posting here, why are the big guys charging so much more for data? Mobile data in NZ is amongst the most expensive in the world by a long way. If Telecom's data charges on the XT network are going to be in the same ballpark as Vodafone's them why would I want to change?

    Peria • Since Dec 2006 • 5521 posts Report Reply

  • Belt,

    It seems the most pressing question seems to be to get a VF iphone to work on XT. That suggests two things 1) VF should be worried, 2) Telecom should get that Apple deal sorted yesterday.

    Nelson • Since Nov 2006 • 49 posts Report Reply

  • Christopher Dempsey,

    My eyes just glaze over in this thread. I'm with vodafone, but can't see any point in switching. My REAL concern when I do go shopping for a new phone is finding a phone that will work with my hearing aid.

    However, I am impressed by Telecom's efforts here. It sure ain't the old telecom, but time will tell if things have changed.

    Parnell / Tamaki-Auckland… • Since Sep 2008 • 659 posts Report Reply

  • Alastair Thompson,

    @becs355 said:

    Instead of a contract for every phone, you'll be able to sign up to ONE contract for your business, and add/remove phones to that one contract as you need to. So it's going to be much easier to manage your businesses changing needs (adding contractors etc). Minutes can be shared across the phone users.

    I will be very interested in the details of these business account plans. At present we pay far too much per phone and have very little flexibility. It seems to me that whenever I try to adjust the plans to reduce the cost per phone something else comes into play and the overall cost stays the same.

    Shared minutes sounds ideal (and I know that some families would like that also).

    What would also be ideal would be a shared data cap for the business as its far from clear from one month to the next who is likely to want to use mobile data.

    Finally one more question. Will there be any special deals to lure business accounts across to the new network?

    al

    Wellington • Since Nov 2006 • 220 posts Report Reply

  • Paul Campbell,

    Steve said: "why are the big guys charging so much more for data? Mobile data in NZ is amongst the most expensive in the world by a long way."

    In general everything here is so much more expensive - almost every small village in India has a guy with a couple of pay phones who will let you call an Auckland number (VOIP of course) for about 1/4 of what it costs me to call Auckland from Dunedin using Telecom - now that guy in India isn't taking a loss .....

    One of the real problems we do have is that we charge people who call mobile numbers rather than charge the owner of the mobile the extra cost of the incoming connection - that's the way it works in the US and it means that they don't have 'mobile' area codes and 'geographical' ones - they just have area codes which means you can happily move your home phone number to you mobile and incoming calls are counted in their 'free' minutes. The result is a lot more competition.

    If we can't do that then maybe we should be consistent and set up a VOIP area code and charge everyone LESS for calling it ....

    Dunedin • Since Nov 2006 • 2622 posts Report Reply

  • Gareth Ward,

    I'm just after something approaching a halfway decent work phone given our phones are all current Telecom... well, sorry, but... rubbish.

    Auckland, NZ • Since Mar 2007 • 1727 posts Report Reply

  • Gareth Ward,

    Paul, it does seem that the Bill and ... (what's it called?) interconnection agreements in the US are the way forward here (given our crazy off-net pricing). They all seem to be roughly paying out what they bring in so just internalise it.

    Although, it does lead to the odd situation that I can't call my brother in Brooklyn because it costs him money to pay for the inbound interconnection fee.

    Auckland, NZ • Since Mar 2007 • 1727 posts Report Reply

  • Steve Barnes,

    Although, it does lead to the odd situation that I can't call my brother in Brooklyn because it costs him money to pay for the inbound interconnection fee.

    And that must suck but hey, I guess you can also call people you don't like. ;-)

    Peria • Since Dec 2006 • 5521 posts Report Reply

  • Paul Campbell,

    ah - you need what I have - an Ooma box or a Vonage account - when we moved back to NZ from the US we moved out California number with us - our US calls are 'free' in the sense that they're all US local calls - and our friends can still call us on the same number they always have

    (our Vonage account is $25/month - an Ooma box costs ~$200 with free US calling for the life of the box, I'm thinking on moving - note: I'm consulting for Ooma at the moment so I have a bias)

    Dunedin • Since Nov 2006 • 2622 posts Report Reply

  • Robyn Gallagher,

    Actually, I'd welcome all the affiliated folk to do that for this discussion. Including you, Mr Brislen.

    To be fair, when Paul is posting here as a representative of Vodafone, he does sign his posts with that information.

    But he's been a PA System member right from the start, a PA Speaker contributor, posts personally, and isn't exactly a stranger to those of us who are regulars around here.

    It's the newbie Telecom reps who need to take that extra step and give us a bit of background behind their posts.

    Raglan • Since Nov 2006 • 1946 posts Report Reply

  • Robert Urquhart,

    It seems to me that whenever I try to adjust the plans to reduce the cost per phone something else comes into play and the overall cost stays the same.

    So very very tangentially related, but a while ago I spent some time poking around the TestraClear site to see if there was a better plan (residential or business) I could move to (our internet usage was blowing out a bit).

    What I came away with after the math was a feeling of mild astonishment that the same cost/services package could be sliced, diced and presented in so many different ways.

    I don't doubt the same strategy is at play here.

    Christchurch • Since Mar 2009 • 163 posts Report Reply

  • Gareth Ward,

    Actually, I wonder what his mobile provider sees an inbound Skype call as? Do they charge interconnection for it?

    Auckland, NZ • Since Mar 2007 • 1727 posts Report Reply

  • Paul Campbell,

    Robyn is talking about Paul Brislen - I have nothing to do with either Telecom or Vodaphone other than that they both mail me a bill every month that could be smaller

    Dunedin • Since Nov 2006 • 2622 posts Report Reply

  • Neal,

    It's the newbie Telecom reps who need to take that extra step and give us a bit of background behind their posts.

    Sorry Robyn. My excuse is that I'm a noob to grownup forums such as PA :)

    TelecomNZ / Wellington • Since May 2009 • 5 posts Report Reply

  • Belt,

    So, what did the ffunnell exercise achieve? Did we feel we got tangible answers? Has this just been an exercise in trying to fill the 2 week void due to the launch date having shifted? Or are we just rolling along like a leaf in the wind on top of the wave that is the Marketing Plan ;)

    [conjecture warning] I very much get the feeling that some parts of Telecom were secretly glad that the VF legal action gave them an excuse for a delay. From what I can gather, all ducks weren't in a row yet from the sales perspective, and they're only barely ready to go as it is.

    Nelson • Since Nov 2006 • 49 posts Report Reply

  • Dinah Dunavan,

    Rebecca et al

    This is where we live.
    The blob disappearing under the cloud is a tower, owned by Telecom. The current coverage map suggests that we are just at the edge of coverage. We've had good reception speed in the past but lately it has been flaky to say the least. Coverage in Dunedin isn't much better so I'm not sure if our remote location is the cause. Do I smell a conspiracy?

    I really do want to know if we can expect better phone reception and mobile broadband speed under the new network as we'll be upgrading soon by necessity.

    We only got to test the mobile broadband coverage under the current regime because some of the contractors working on the tower were happy to show us how well their mobile broadband was working at our house. (Note to Vodafone: you wouldn't lend us a data device to test at our place so we couldn't even consider you, maybe you should think about that.)

    Dunedin • Since Jun 2008 • 186 posts Report Reply

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