Public Address | Cafe | Speaker: The Telecom XT Discussion

James Green

Tue, 16 Jun 2009 11:28:36 +1200

There is some information on wikipedia about it. The iPhone works pretty well on the XT network, but anticipate charging it daily (even if you barely use it). There are also some cheapish 3G phones on trademe, and likely to be more with the arrival of the 3GS

Russell Brown

Tue, 16 Jun 2009 10:56:19 +1200

Hi Wendy. Gnarly question. I'll try and get someone to answer it today.

wendy

Tue, 16 Jun 2009 10:33:57 +1200

Hi
I have a couple of questions. I'm hoping that this is an ok spot to ask...as I am completely untechnological. I have been reading the posts as well as looking at geekzone and now I am confused.
My question is..my uncle is currently in the states so the opportunity…

Sacha

Sat, 30 May 2009 23:45:57 +1200

And your point is?

Juha Saarinen

Sat, 30 May 2009 23:27:23 +1200

So we're all commenting on an advertisement posting for the XT network?

Christopher Dempsey

Sat, 30 May 2009 17:26:28 +1200

Isn't the per second charging after the first minute? So you won't escape a minute charge for those answerphone calls which last less than a minute...
Hmmm... the devil is always in the detail. Our bill is full of 2-5 second calls. Answerphones are mobile telephone companys' best friends. :)

…

Rebecca Smith

Sat, 30 May 2009 17:08:05 +1200

By the way, Friday was massive for us. I don't have the official numbers, but at one stage we were doing 1 order per minute online!

Thought you might also like to know what was going on behind the scenes. There were about 8 of us in the office (the…

Rebecca Smith

Sat, 30 May 2009 16:51:55 +1200

@ Alastair

If you need a hand working out a comparison on your bill – just give the business team at 126 a call. Otherwise I can recommend you get in touch with an Orb Guy – one of our business dealers – they have been specialising in bill analysis…

Alastair Thompson

Sat, 30 May 2009 12:21:28 +1200

Isn't the per second charging after the first minute? So you won't escape a minute charge for those answerphone calls which last less than a minute...

Hmmm... the devil is always in the detail. Our bill is full of 2-5 second calls. Answerphones are mobile telephone companys' best friends. :)…

Christopher Dempsey

Sat, 30 May 2009 09:32:22 +1200

Plus the fact that short calls and calls which are not answered (but answered by answerphones and quickly terminated) are charged per second not per minute.

Isn't the per second charging after the first minute? So you won't escape a minute charge for those answerphone calls which last less than…

giovanni tiso

Sat, 30 May 2009 08:33:02 +1200

I will need to do a bit of analysis of my bill in detail to know whether I can save much but I would think it should be a few hundred a month.

A few hundred a month?! The kids are still too little for cellphones, but I think I'm…

Alastair Thompson

Fri, 29 May 2009 22:37:48 +1200

@Tammy,

Thanks for the link.

Those plans look quite attractive to me. I will need to do a bit of analysis of my bill in detail to know whether I can save much but I would think it should be a few hundred a month.

At present we pay $80…

Sam F

Fri, 29 May 2009 14:46:37 +1200

Ah, got it a while ago, but forgot to post as such – thanks though :)

Rebecca Smith

Fri, 29 May 2009 14:06:19 +1200

@Sam
The automated confirmation emails should be fixed now – having a few challenges on the sites today due to massive loads. Thx for your patience.

Rebecca

Gareth Ward

Fri, 29 May 2009 13:50:38 +1200

Good point – I'll brief our teams to start highlighting this in our business communications going forward – thanks for the advice.

Something like a Lite plan, a Smartphone plan and a Laptop plan (or plans). Would make more sense to someone like me who has no idea how many…

Rebecca Smith

Fri, 29 May 2009 13:32:44 +1200

@Joseph @Alastair @Fletcher,

Hey I'm checking up on your question about the competition – although as already mentioned in the discussion – it's pretty standard practice to have "conditions of entry" for a competition that include "we'll send you marketing stuff". Does seem abit odd to have it as though…

Russell Brown

Fri, 29 May 2009 13:07:57 +1200

Just to save mucking about, can anyone tell what settings I'll have to change when I drop my XT trial SIM into my iPhone?

Unofficially, of course ...

Tammy Salmon

Fri, 29 May 2009 13:01:05 +1200

Alastair,
Our business plans have been released. They are the same as the One Rate and Share plans however business customers on a Business Share plan get free calling between all the mobiles on the Business Share plan plus the ability to add up to 10 frequently called numbers at…

Gareth Ward

Fri, 29 May 2009 12:59:16 +1200

Having this discussion somewhere else, but thought it may be useful to bring to the attention of Telecom marketing peeps.

You have a bunch of very neato smartphones with email, surfing etc etc. The top Data Extra (240Mb) is apparently plenty of data to use, say, an E71 or Treo…

Tammy Salmon

Fri, 29 May 2009 12:44:48 +1200

Belt, you can find the details on the Blackberry Data Extras here

https://www.telecombusinesshub.co.nz/mobile/MobilePlans/Pages/Pricing.aspx

Scroll down to the bottom for the table of prcing

Tammy Salmon
Telecom Business Marketing Manager

Alastair Thompson

Fri, 29 May 2009 11:42:30 +1200

Joseph,

Just entered the competition myself. And yes its not a good look. If being on their list is a condition of entry – and I think it possibly could be legally – then they should not pretend that its an option.

I expect it will be clarified here shortly.…

FletcherB

Fri, 29 May 2009 10:41:14 +1200

I guess you can "choose" not to receive the spam by choosing not to enter the comp?

Might be technically legal, but not a good look...

Sam F

Fri, 29 May 2009 10:39:45 +1200

Humph. I signed up for the competition, however haven't received the confirmation email yet to validate my entry and actually go in the draw...

giovanni tiso

Fri, 29 May 2009 10:22:01 +1200

I am pretty sure you can't do it in the US, even for promotions and competitions. Can't swear about NZ. It certainly is a lousy look.

joseph

Fri, 29 May 2009 10:20:45 +1200

This morning I have signed up for the XT Network competition here.

After entering my details, and leaving the "Yes, I would like to receive further information from Telecom that may be of interest to me. *" box UNCHECKED, when the submit button is pressed the follow appears ...

"One…

Belt

Thu, 28 May 2009 18:45:40 +1200

Thanks. Can someone in the know confirm that the data plans also reflect the Blackberry BIS plans? If not, where could we discover those? Thanks.

Alastair Thompson

Thu, 28 May 2009 16:57:14 +1200

Taking a brief break from budget coverage to alert y'all to the following announcement.

XT Network is Go

Tomorrow morning Telecom stores around New Zealand will open and customers will be able to enjoy the XT Mobile Network.
On the eve of launch, Telecom has revealed its suite of…

Russell Brown

Thu, 28 May 2009 09:57:03 +1200

I've received one of Telecom's Starship packs with the phone-recycling envelope (which I will actually use) — and an XT Network SIM, good for a month's voice and data.

So I will in fact soon find out just how well an iPhone runs on the new network.

Sacha

Wed, 27 May 2009 18:39:39 +1200

Fair call, Robyn. Wasn't bagging Paul in any way, and respect his longtime PAS contributions.

Sam M

Wed, 27 May 2009 18:32:18 +1200

@Paul Brislen – Great stuff to see Vodafone here gatecrashing the party. Competition should be cheeky! Fair enough re the visual voicemail. I've always just put it down to kiwis missing out again because our market size isn't worth the effort. Glad to hear that you guys are working on…

Rebecca Smith

Wed, 27 May 2009 17:02:39 +1200

Gareth,
Agree. But rather than thinking "rubbish" can I encourage you to recycle your old phone when you upgrade to the XT Network. We have a deal with Starship – every recycled phone equals $15 for Starship. The store staff are apparently going to have envelopes in store and can…

Rebecca Smith

Wed, 27 May 2009 16:58:47 +1200

Alastair,
I asked about the shared data cap – and whether it might be on the horizon. Short answer is no. Longer answer is it'll likely come when penetration levels are much higher in NZ.

Rebecca Smith

Wed, 27 May 2009 16:53:16 +1200

Jack,
Re your marketing question...
XT isn't a reference to Xtra although interesting you took that out of it. I checked with the brand guys and they say that XT isn't really supposed to have an explicit meaning – it's called an "ingredient mark" alittle like Intel inside or GT…

Rebecca Smith

Wed, 27 May 2009 16:36:38 +1200

Alastair,
Yes there will be a couple of deals released on Friday. I'd recommend you take a look at the new plans first so you can do an apples for apples comparison to your current setup – and get the feel for how the new plans work. Then check out…

Rebecca Smith

Wed, 27 May 2009 15:11:41 +1200

Hi Rebecca here.
Yes apologies for not putting my name on the posts – bit of a newbie I'm afraid. In the process of getting that changed right now. Didn't mean to mislead.

So for the record – I'm Rebecca Smith – and I'm part of the Telecom Business Marketing…

Neal

Wed, 27 May 2009 15:05:43 +1200

@Dinah Dunavan

You are correct that the tower you show is also an XT Network tower. This means that if you can see it from your house you will have very good XT Network dataspeeds and call quality.

Russell Brown

Wed, 27 May 2009 14:59:33 +1200

So, what did the ffunnell exercise achieve? Did we feel we got tangible answers?

Well, it hasn't finished yet, and I think it's been useful. Just approach it in good faith. It's extremely unusual for a large corporate to take the leap into a forum like this.

Neal

Wed, 27 May 2009 14:52:59 +1200

Q: I want to know if the incredible engineers who designed the network will get a big bonus for working 60+ hours a week, every week for the last two years?
A: Yes, these guys and girls are going to get a huge financial bonus as well as an executive…

Dinah Dunavan

Wed, 27 May 2009 13:35:04 +1200

Rebecca et al

This is where we live.
The blob disappearing under the cloud is a tower, owned by Telecom. The current coverage map suggests that we are just at the edge of coverage. We've had good reception speed in the past but lately it has been flaky to say the…

Belt

Wed, 27 May 2009 13:19:09 +1200

So, what did the ffunnell exercise achieve? Did we feel we got tangible answers? Has this just been an exercise in trying to fill the 2 week void due to the launch date having shifted? Or are we just rolling along like a leaf in the wind on top of…

Neal

Wed, 27 May 2009 13:14:25 +1200

It's the newbie Telecom reps who need to take that extra step and give us a bit of background behind their posts.

Sorry Robyn. My excuse is that I'm a noob to grownup forums such as PA :)

Paul Campbell

Wed, 27 May 2009 13:10:01 +1200

Robyn is talking about Paul Brislen – I have nothing to do with either Telecom or Vodaphone other than that they both mail me a bill every month that could be smaller

Gareth Ward

Wed, 27 May 2009 13:08:56 +1200

Actually, I wonder what his mobile provider sees an inbound Skype call as? Do they charge interconnection for it?

Robert Urquhart

Wed, 27 May 2009 13:08:53 +1200

It seems to me that whenever I try to adjust the plans to reduce the cost per phone something else comes into play and the overall cost stays the same.

So very very tangentially related, but a while ago I spent some time poking around the TestraClear site to see…

Robyn Gallagher

Wed, 27 May 2009 13:03:11 +1200

Actually, I'd welcome all the affiliated folk to do that for this discussion. Including you, Mr Brislen.

To be fair, when Paul is posting here as a representative of Vodafone, he does sign his posts with that information.

But he's been a PA System member right from the start, a…

Paul Campbell

Wed, 27 May 2009 13:02:13 +1200

ah – you need what I have – an Ooma box or a Vonage account – when we moved back to NZ from the US we moved out California number with us – our US calls are 'free' in the sense that they're all US local calls – and our…

Steve Barnes

Wed, 27 May 2009 13:01:27 +1200

Although, it does lead to the odd situation that I can't call my brother in Brooklyn because it costs him money to pay for the inbound interconnection fee.

And that must suck but hey, I guess you can also call people you don't like. ;-)

Gareth Ward

Wed, 27 May 2009 12:53:52 +1200

Paul, it does seem that the Bill and ... (what's it called?) interconnection agreements in the US are the way forward here (given our crazy off-net pricing). They all seem to be roughly paying out what they bring in so just internalise it.

Although, it does lead to the odd…

Gareth Ward

Wed, 27 May 2009 12:51:37 +1200

I'm just after something approaching a halfway decent work phone given our phones are all current Telecom... well, sorry, but... rubbish.

Paul Campbell

Wed, 27 May 2009 12:50:43 +1200

Steve said: "why are the big guys charging so much more for data? Mobile data in NZ is amongst the most expensive in the world by a long way."

In general everything here is so much more expensive – almost every small village in India has a guy with a…

Alastair Thompson

Wed, 27 May 2009 12:37:13 +1200

@becs355 said:

Instead of a contract for every phone, you'll be able to sign up to ONE contract for your business, and add/remove phones to that one contract as you need to. So it's going to be much easier to manage your businesses changing needs (adding contractors etc). Minutes can…

Christopher Dempsey

Wed, 27 May 2009 12:32:48 +1200

My eyes just glaze over in this thread. I'm with vodafone, but can't see any point in switching. My REAL concern when I do go shopping for a new phone is finding a phone that will work with my hearing aid.

However, I am impressed by Telecom's efforts here. It…

Belt

Wed, 27 May 2009 12:07:03 +1200

It seems the most pressing question seems to be to get a VF iphone to work on XT. That suggests two things 1) VF should be worried, 2) Telecom should get that Apple deal sorted yesterday.

Steve Barnes

Wed, 27 May 2009 12:05:16 +1200

Rich.

Woosh is something over half the price of Vodafone/Telecom for a data-only connection.

From my calculations using a "Vodem" on a 24 month 3Gb plan works out at around $23.00 per Gb and that is the cheapest deal I can find on Vodafone (I haven't checked Telecom but I…

Paul Campbell

Wed, 27 May 2009 11:57:45 +1200

I assumed that "XT" is tried and true branding and the next generation product will be called "AT" ....

JackElder

Wed, 27 May 2009 11:49:49 +1200

I've got more of a marketing question. Is it called "XT" because it is (in some undefined way) half of xtra? Or is it a homage to the famous mountain bike groupset from Shimano?

(Yes, I know it's probably just meant to be "a more mobile version of Xtra". But…

Sacha

Wed, 27 May 2009 11:26:26 +1200

Actually, I'd welcome all the affiliated folk to do that for this discussion. Including you, Mr Brislen.

Russell Brown

Wed, 27 May 2009 10:31:20 +1200

Thanks Neal. But could I prevail on you to click edit under "user details" at the top right of the page and add your surname, and "Telecom" as your location? It'd be clearer that way.

Neal

Wed, 27 May 2009 09:16:47 +1200

There's a belief doing the rounds that 850MHz is somehow technically superior to 900MHz. This is on a par with suggesting that 99FM is somehow superior to 95BFM.

I agree with @Paul on this point. The differences in radio characteristics of WCDMA900MHz and WCDMA850MHz are negligable. We both need to…

Andrew Baker

Wed, 27 May 2009 07:33:52 +1200

@Russell Brown

Your iphone 3g brought from Vodafone is already unlocked, Vodafone do not network lock mobiles brought from them

Tammy Salmon

Wed, 27 May 2009 01:11:59 +1200

Hi Jason, I get that you want to know more about data. Personally I think mobile data on XT is going to be one of the biggest game changes in mobile. Just having 3G nationwide is going to make using mobile data for work or pleasure a reality where ever…

Sacha

Tue, 26 May 2009 23:51:03 +1200

I have never seen Top Gear

Sacrilege. How on earth do you expect to understand the XT adverts?

http://www.youtube.com/watch?v=7NZ9X9A2efA&feature=PlayList&p=749D193FC1F05731&index=1

Tammy Salmon

Tue, 26 May 2009 23:31:13 +1200

Hi Steve, yep you can port your prepay number to XT.

Cheers
Tammy
Telecom Business Marketing Manager

Rebecca Smith

Tue, 26 May 2009 22:57:19 +1200

Julian,
Sorry you got the "standard answer" about roaming charges.

We're actually going to continue offering all our roaming Telecom customers "zone based pricing".

How it works: we've divided the globe up into 5 zones, each zone has a simple pricing structure. That means you can travel anywhere within that…

Jason Kemp

Tue, 26 May 2009 22:44:22 +1200

Thanks Rebecca. It feels like a new era for Telecom and mobile phones in NZ. Will be interested to see how Friday goes.

I more interested in mobile data than an actual phone / that is more of a bonus. That Tstick is so ugly it just has to work…

Rebecca Smith

Tue, 26 May 2009 22:42:30 +1200

Danielle,

Ah the Palm Pre. Can't tell you how many people have been asking about that device! Simple answer – it's not on the launch list and I've got no idea what's on the future plan as it's shrouded in secrecy inside Telecom.

We've been getting some really good feedback…

Rebecca Smith

Tue, 26 May 2009 22:28:57 +1200

Hi Belt,

Rebecca here from Telecom Business. Our store staff are able to give you details now about the new network (and some of them might even tell you about the plans) but they can't sign you up till Friday – the 29th is the day agreed to as a…

Rebecca Smith

Tue, 26 May 2009 22:22:10 +1200

Hi Sam,
Rebecca here from Telecom Business.

Hey have to agree that our answer to THAT question is abit roundabout – and on that particular topic, I'm not going to give you anything better. But why don't you check out Chris Kealls blog on the NBR or Pauls response on…

Rebecca Smith

Tue, 26 May 2009 22:08:27 +1200

Hi Jason. Rebecca here from Telecom Business. Sorry I'm late to the discussion today – been busy getting ready for Fridays launch.

You're right, there is a whole lot we're keeping under wraps till Friday. But what I can tell you is that the new plans will be quite different…

Rebecca Smith

Tue, 26 May 2009 21:46:43 +1200

Hi it's Rebecca here from Telecom Business. Sorry I'm abit late to the discussion – been a busy day getting ready for launch on Friday. If you can tell me your exact location, I'll ask the technical team to check out the 3G coverage map and let you know what…

Jason Kemp

Tue, 26 May 2009 21:33:45 +1200

So far I'm afraid the discussion doesn't appear to be off the leash at all on any of the hard questions. Rather amusing to see vodafone answering most of the questions.

It really can't be a serious network if there are no iPhones on it. There is a hint of…

Rich of Observationz

Tue, 26 May 2009 20:57:18 +1200

If you buy one from Vodafone you can put ANY SIM card in it and it'll work. You'll need to change settings but that's it.

That's what I said, or tried to.

Paul Campbell

Tue, 26 May 2009 20:53:53 +1200

They are 'double locked' in the sense that if I buy one in the US I can't put a NZ sim card in it, nor can I load up any program that hasn't been blessed by Apple and provided through iTunes.

If I get it SIM unlocked I can put…

Alastair Thompson

Tue, 26 May 2009 20:51:26 +1200

@Neal,

Welcome to Public Address System. Neal is one of the Telecomers – an expert in all technical aspects of XT Network as I understand it.

Alastair Thompson

Tue, 26 May 2009 20:36:08 +1200

@paul,

@rich of observation not sure you're right about iPhones being double locked. If you buy one from Vodafone you can put ANY SIM card in it and it'll work. You'll need to change settings but that's it.

Glad you cleared that up Paul. That was my understanding also.

Paul Brislen

Tue, 26 May 2009 19:36:33 +1200

Couple of points:

@rich of observation not sure you're right about iPhones being double locked. If you buy one from Vodafone you can put ANY SIM card in it and it'll work. You'll need to change settings but that's it.

@Sam M – can't be arsed is a bit harsh.…

Rich of Observationz

Tue, 26 May 2009 19:10:59 +1200

Woosh is something over half the price of Vodafone/Telecom for a data-only connection.

There are a number of reasons they are cheaper:
– they only provide coverage where it's straightforward to do so and there is a concentration of potential customers.

– a mobile provider is under an expectation that…

Belt

Tue, 26 May 2009 18:05:40 +1200

Just read Scoops QnA list. So here's my last question (I promise). With two days to go, WHEN will pricing be made public?

a) Wednesday
b) Thursday
c) Friday

Thank you.

I realise there are commercial reasons to keep these under wraps, but customers have commercial also :)

Steve Barnes

Tue, 26 May 2009 18:03:58 +1200

The technology used by Whoosh is very different from the technology used by TNZ & VFNZ.
Part of the reason is that the technology to deliver Mobile serivice is more expensive that the technology to provide staionary services.

More expensive because of more cell sites.
More cell sites = more customers.…

Neal

Tue, 26 May 2009 17:01:41 +1200

Can somebody explain how Woosh can provide a broadband service over WCDMA and UMTS (all be it patchy due to the low number of cell sites) that is very competitive to land-line based offerings, when the big players Voda & Telecom charge like wounded bulls for the same tech.

The technology…

Russell Brown

Tue, 26 May 2009 16:36:34 +1200

How about making it customer not Telecom-focussed. For example, "Your iphone might work but we can't guarantee it"

Fair call. That was an official answer, but there's no reason they can't be in human language.

Steve Barnes

Tue, 26 May 2009 16:19:55 +1200

Here's a Proper question.
Can I port my prepay number to XT?

Rachel Prosser

Tue, 26 May 2009 16:17:28 +1200

Telecom cannot guarantee the customer experience of a phone that is not sourced from and supported by Telecom

I second Sam M. This sounds like a brochure, or written by the legal team not normal humans who blog. Less jargon, more plain language please.

How about making it customer not…

Steve Barnes

Tue, 26 May 2009 16:10:27 +1200

Just worked out what was wrong with that Geekzone FAQ link — it was missing a character.
It's here.

I was expecting to find a web page with just one character on it. That would have appealed to my stupid sense of humor.
:-)
Anyhoo. Can somebody explain how Woosh…

Paul Campbell

Tue, 26 May 2009 15:35:56 +1200

Which is why I love my gPhone (and cupcake arrived today! now my bluetooth headphones work)

Rich of Observationz

Tue, 26 May 2009 15:22:05 +1200

There is, I believe, two forms of locking on an iPhone, one to restrict your choice of network and one to restrict your choice of application.

Vodafone don't apply the first one, but the second is there until you get a patch to jailbreak it.

Sam M

Tue, 26 May 2009 15:18:37 +1200

Next iPhone question – who is going to be first in NZ to offer the visual voicemail controls? I understand that Vodafone couldn't be arsed offering that but it seems to me a real drawcard.

Russell Brown

Tue, 26 May 2009 15:17:00 +1200

Just worked out what was wrong with that Geekzone FAQ link — it was missing a character.

It's here.

Gareth Ward

Tue, 26 May 2009 15:12:27 +1200

Belt – the iPhone 3G runs on 850Mhz and 2100Mhz (so will work everywhere on XT). The first gen iPhone is not 3G so won't work at all.

Belt

Tue, 26 May 2009 15:10:00 +1200

@Sam – as I understand it, and I may be completely wrong, is that the iPhone's will ONLY work on the 2100 in-fill frequency found in the 3 major centers, but nowhere else. Someone else can correct me if they like. (One of the reasons I prefer XT over VF…

Belt

Tue, 26 May 2009 15:07:55 +1200

Do we really all have to turn up at ye local shoppe at 9am on Friday morning? Is there any chance some of us can get some of the paperwork taken care of a day or two earlier, even though the provisioning isn't going to happen until Friday? I prefer…

Sam M

Tue, 26 May 2009 14:42:29 +1200

I don't like to complain, but the answer to the question on iPhone compatibility was a bit of a corporate spin non-answer. The kind of thing I would expect from the FAQ on a website.

This kind of interactive thingy is an opportunity (I would have thought) for someone in…

Russell Brown

Tue, 26 May 2009 14:07:49 +1200

Vodafone does not lock handsets.
Also, before anyone asks, Vodafone doesn't have an exclusive deal with Apple for the iPhone and we've never claimed to have one. We're the only seller in NZ, but it's not exclusive.

You mean ... I was wrong? Twice ?

Stephen Judd

Tue, 26 May 2009 14:04:08 +1200

can I come to your house and play with your Pre when it arrives?

Please form an orderly queue... you're not the first person to ask!

But anyway, of course.

Gareth Ward

Tue, 26 May 2009 13:39:45 +1200

Well one point on coverage for mobile broadband is that Telecom's network is ONLY 3G (soon to be 3.5G). So I believe there is no point anywhere on their 97% coverage map where data should be dramatically slower – i.e. if you can get a voice connection you're probably going…

Alastair Thompson

Tue, 26 May 2009 13:38:38 +1200

Question and Answer summary now posted to Scoop

sumware

Tue, 26 May 2009 13:38:37 +1200

I'm interested in coverage too. Our office is in a shadow, yet I heard 850MHz does a better job of penetrating trees and buildings. Could this mean I rejoin the mobile telecommunications world once more???
Rob

Dinah Dunavan

Tue, 26 May 2009 13:32:29 +1200

I want to know about coverage. ... Please answer generally and with specific mention of mobile internet access.

Because we live off the beaten track, coverage is really important. At the moment mobile broadband is mobile narrow, sometimes nada, band. Our cell phones leap from great reception to no reception…

Paul Brislen

Tue, 26 May 2009 13:16:22 +1200

Vodafone does not lock handsets.

Also, before anyone asks, Vodafone doesn't have an exclusive deal with Apple for the iPhone and we've never claimed to have one. We're the only seller in NZ, but it's not exclusive.

Cheers

Paul
Vodafone External Communications Manager

Gareth Ward

Tue, 26 May 2009 11:51:09 +1200

Look for phones that are 850Mhz UMTS – NOT GSM. A lot of people have seen the 850 number on a phone and thought YAY it will work (e.g. Blackberry Storm). But that's 850 GSM which is really quite common.

Plam Pre looks well nice if just for the inductive…

Julian Melville

Tue, 26 May 2009 11:50:41 +1200

Did we really only ask three questions?

I asked about roaming charges, having been burned badly by that on Vodafone a couple of weeks ago, but the answer was just along the lines of "we'll announce pricing when it comes out".

Alastair Thompson

Tue, 26 May 2009 11:43:16 +1200

My Nokia N95 does not work on Telecom – much to my disappointment.

Danielle

Tue, 26 May 2009 11:37:13 +1200

I'm not buying anything from anyone until I can get a Palm Pre...

My iPhone has been one of the most wondrous purchases of an inglorious life, but: can I come to your house and play with your Pre when it arrives?

Hadyn Green

Tue, 26 May 2009 11:15:08 +1200

@alastair

I think that was me not Stephen :)

I want to know about coverage. I got me a iPhone and I've been pretty shocked at the coverage compared to my previous Telecom phones. So will there be more/better/worse coverage with the new network?

Please answer generally and with specific…

Alastair Thompson

Tue, 26 May 2009 11:04:18 +1200

Stephen,

Readers asked nearly 132 questions. However there was a great deal of similarity between them – and probably 2 thirds were different versions of those three.

We are compiling a summary of the questions to post shortly and when its posted will link it here.

alastair

Russell Brown

Tue, 26 May 2009 10:56:09 +1200

Did we really only ask three questions?

I gather they were aggregated. But feel free to ask another one ...

Stephen Judd

Tue, 26 May 2009 10:45:41 +1200

Sorry, typo. But it goes to a discussion about Bluetooth problems, not anything to do with the XT n/work.

Hadyn Green

Tue, 26 May 2009 10:42:34 +1200

Did we really only ask three questions?

Russell Brown

Tue, 26 May 2009 10:36:33 +1200

That second Geekzone link appears to go somewhere other than an official FAQ — does it need fixing?

It's un official ...

Stephen Judd

Tue, 26 May 2009 10:34:24 +1200

That second Geekzone link appears to go somewhere other than an official FAQ — does it need fixing?

I'm not buying anything from anyone until I can get a Palm Pre...

[Stephen — you're right. The URL was missing a character. It's actually here — RB]

Alastair Thompson

Tue, 26 May 2009 10:30:08 +1200

So, on the assumption that Vodafone ain't going to unlock my iPhone for me, I'd need to jailbreak it to use it on XT with a Telecom SIM?

My understanding is that Vodafone Iphones are not locked. That said may paralell imported ones may be – and unlocking is not…

Gareth Ward

Tue, 26 May 2009 10:27:22 +1200

Is your Voda iPhone definitely locked? I didn't think NZ providers did that?

Russell Brown

Tue, 26 May 2009 10:23:27 +1200

A number of WCDMA 850 MHz capable mobiles will work on the XT network as long as they have been unlocked by their original provider. Telecom will not restrict which phones can be used on the XT Mobile Network so if you purchase a Telecom SIM you can do with…

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Tue, 26 May 2009 10:23:27 +1200

Discussion from blog post.