My source tells me that the collection function will also be taken over by Datamail. Very juicy contract with no need to undergo a tender process. Not saying anything illegal, immoral or underhand went on in deciding on Datamail, but the lack of transparency and the attractiveness of the work lend themselves to allowing that sort of behaviour.
Keep digging Russ.
A trusted source suggests that OIA requests are being defeated by having every single report emblazoned with "Draft". Apparently that makes the document outside the sphere of the requests.
ATA seems to be staffed with every ex ACC staffer with an axe to grind against the ACC - makes it difficult to objectively work out which of the 8 different ways of doing things is the best
Some of the IT systems are already in 5/8 of the local bodies, like the system for rates. But instead of using that system, the rates bill preparation and bill collection will be outsourced to Datamail. Even though Datamail did a less than stellar job for the ARC in this capacity.