Keith: If you have not done so already, my suggestion, is to get a good PR firm that understands IT on your side. Otherwise the machine will roll over you, as they will likely rely on the fact that the majority of joe public wont even know what this all means. To them, you might as will be speaking in a foriegn tongue. The machine will use that in their favour to ensure they hang you out to dry as the wrong doer and not the fact that their shared systems are seriously flawed!