No kidding. I'm just a tech, not a sysadmin, but even I know how bad that is. Plain text??!!
And browsing network drives? Incredible.
Still, doesn't surprise me, I have worked (contacting) for 2 other large Govt depts. It amazed me how lax they were.
One was a project for a new system, I worked on a minor part but the time wasting, incompetence and outrageous money they charged for it was mind blowing.
And then, having dealt with this local body since, the stuff that doesn't work on it.....well, how is it govt depts end up with such shit/