Posts by Hans Versluys
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Hard News: Complaint and culture, in reply to johnno,
Some people do need a life (even complaints handlers).
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Regards the BSA and supernova issue, I was surprised the had to go forward to the BSA. If TVNZ had said: yup, we made that mistake, we accept the complaint, it would have been OK for the viewer, surely?
I deal with official broadcast complaints too. No matter how utterly trivial and boring and vexatious they may be, they have to be procedurally correctly dealt with. It just shows how out-of-date the Broadcasting Act 1989 is - apart from such silliness as no adverts on Sunday morning or public holidays.
I remember having had to deal with a complaint from one Indian group objecting to an item on another Indian group's programme, based on 8 of the 10 codes. What a waste of everybody's time.
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Hard News: The scandal that keeps on giving, in reply to Russell Brown,
They were offered Al Jazeera on very good terms (basically free, I think) and declined, which is how Triangle/Stratos got it.
This is not how we at Stratos TV got Aljazeera. When AJ English launched in November 2006 we immediately applied to have them included in our satellite programme mix and this was readily approved and arranged. As far as I know, Sky TV never approached AJE at the time of launch for inclusion in their pay platform.