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		<title>Public Address | Cafe | Speaker: The problem is Serco</title>
		<link>https://publicaddress.net/system/cafe/</link>
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		<description><![CDATA[A talking shop where we put the questions and our community illuminates the issues.]]></description>
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			<copyright>Copyright (c) 2026 Public Address</copyright>
			

		
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				<title>Alfie</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=353163#post353163</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=353163#post353163</guid>
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						<p>The impossible has happened… <a href="http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&amp;objectid=11558364" target="_blank" rel="noopener noreferrer">Serco has been sacked</a>. </p><p><q>Private prison operator Serco’s contract to run the troubled Mt Eden Corrections Facility will not be renewed.</p><p>The company’s contract is up for review, and Corrections chief executive Ray Smith has recommended that it should not be extended beyond next year.</p><p>The Herald…</q></p>
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				<pubDate>Wed, 09 Dec 2015 12:25:01 +1300</pubDate>
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				<title>Howard Edwards</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346993#post346993</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346993#post346993</guid>
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						Actually I had heard of Serco long before this &ndash; back in the 1980s a friend of a friend worked for them.  My wife and I just assumed they were a local cleaning contractor in Palmerston North!
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				<pubDate>Tue, 01 Sept 2015 09:56:26 +1200</pubDate>
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				<title>Kumara Republic</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346987#post346987</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346987#post346987</guid>
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						I sometimes wonder if the Serco thing is more than just misplaced ideological faith. Is someone in a high-up position of authority pocketing big from all this? In other words, something nearly approaching Mark Ciavarella of <a href="https://en.wikipedia.org/wiki/Kids_for_cash_scandal" target="_blank" rel="noopener noreferrer">kids-for-cash infamy</a>.
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				<pubDate>Mon, 31 Aug 2015 23:36:14 +1200</pubDate>
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				<title>Ian Dalziel</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346985#post346985</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346985#post346985</guid>
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						<p><q>Great Scoop on The Nation.</q><br />Heck, a simple Parliamentary subscription to <em>Private Eye</em> could have saved this country millions!<br />;-   )</p>
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				<pubDate>Mon, 31 Aug 2015 22:57:12 +1200</pubDate>
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				<title>Alastair Thompson</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346983#post346983</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346983#post346983</guid>
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						<p>Yes you did....  it amazed me that SERCO's  CEO<br />was so candid about that. How this government can possibly be thinking of doing more business with these guys completely astounds me. And yet that's what he claims to be here to talk about. Great Scoop on The Nation.</p>
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				<pubDate>Mon, 31 Aug 2015 19:56:22 +1200</pubDate>
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				<title>Rosemary McDonald</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346977#post346977</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346977#post346977</guid>
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						<p>Now surely it is merely coincidence that this guy....</p><p><a href="http://www.stuff.co.nz/national/politics/4376127/Ray-Smith-new-corrections-boss" target="_blank" rel="noopener noreferrer">http://www.stuff.co.nz/national/politics/4376127/Ray-Smith-new-corrections-boss</a></p><p>was formerly in charge of the dysfunctional organisation that,  according to this guy...</p><p><a href="http://www.radionz.co.nz/news/national/282623/&#039;staggering-link&#039;-between-cyf-care-and-crime" target="_blank" rel="noopener noreferrer">http://www.radionz.co.nz/news/national/282623/&#039;staggering-link&#039;-between-cyf-care-and-crime</a></p><p>Hmmm...</p>
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				<pubDate>Mon, 31 Aug 2015 18:09:32 +1200</pubDate>
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				<title>Matthew Poole</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346964#post346964</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346964#post346964</guid>
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						However long ago it was that the private operator deal was announced, I said (and now cannot find) on Facebook that the only way a private operator can make money by doing the state's job on the basis of costing less is by doing it cheaper. Which means fewer staff,…
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				<pubDate>Mon, 31 Aug 2015 16:41:29 +1200</pubDate>
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				<title>Sam Bradford</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346951#post346951</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346951#post346951</guid>
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						<p>I really don't think the problem is Serco, despite their awfulness. The problem is a for-profit prison system.</p><p>I'd also worry about 'incentives' based on things like the recidivism rate &mdash; they wouldn't improve recidivism the hard, expensive and uncertain way, with counselling and education etc... they'd use the easier…</p>
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				<pubDate>Mon, 31 Aug 2015 15:02:53 +1200</pubDate>
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				<title>Ian Dalziel</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346946#post346946</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346946#post346946</guid>
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						<p><strong>It chops,! It dices! It reams!</strong><br /><em>But wait, there's more!</em></p><p>Didn't I also hear Serco's top man say he was here to look at <a href="http://www.voxy.co.nz/politics/govt-needs-rule-out-serco-buying-our-state-houses-greens/5/230387" target="_blank" rel="noopener noreferrer">buying state houses</a> and even a <a href="http://www.3news.co.nz/nznews/serco-boss-admits-interest-in-nzs-rail-services-2015082910#axzz3kLq8nCHD" target="_blank" rel="noopener noreferrer">new train set...</a></p>
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				<pubDate>Mon, 31 Aug 2015 13:47:21 +1200</pubDate>
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				<title>Moz</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346939#post346939</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346939#post346939</guid>
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						<p><q>"Yes, they’re expecting $30,000,000 a year in profit from South Auckland Wiri prison" ... I think that's revenue not profit.</q></p><p>I thought revenue was gross turnover, profit was what they kept after expenses. So 10% profit seems reasonable (in the sense that "high profits from bilking the taxpayer is reasonable"…</p>
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				<pubDate>Mon, 31 Aug 2015 12:22:02 +1200</pubDate>
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				<title>David Hood</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346936#post346936</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346936#post346936</guid>
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						<p><q>incentivise them around the recidivism rate</q></p><p>and, for that matter, the "prisoners leaving jail intact" rate.</p>
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				<pubDate>Mon, 31 Aug 2015 12:18:52 +1200</pubDate>
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				<title>Mark Graham</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346934#post346934</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346934#post346934</guid>
				<description><![CDATA[
						As someone I read recently put it, Serco are incentivised to reduce costs. If we really wanted private enterprise to do things well, incentivise them around the recidivism rate and see what happens...
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				<pubDate>Mon, 31 Aug 2015 12:06:36 +1200</pubDate>
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				<title>Russell Brown</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346927#post346927</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346927#post346927</guid>
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						<p><q>The disappointing thing about the performance of Serco is that it is all too similar to the work of the Department of Corrections. They were supposed to be better.</q></p><p>I discussed this with a friend who worked (for a third party organisation) in Mt Eden Corrections Facility and he was…</p>
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				<pubDate>Mon, 31 Aug 2015 11:21:58 +1200</pubDate>
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				<title>Alex Coleman</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346925#post346925</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346925#post346925</guid>
				<description><![CDATA[
						Hit the wrong reply button there, soz. Should have been at 'Tinakori'.
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				<pubDate>Mon, 31 Aug 2015 11:02:27 +1200</pubDate>
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				<title>Alex Coleman</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346924#post346924</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346924#post346924</guid>
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						<p><q>The disappointing thing about the performance of Serco is that it is all too similar to the work of the Department of Corrections. They were supposed to be better.</q></p><p>Wasn't the model of contracts and incentives supposed to, via common sense and magical laws of the universe, ensure that they…</p>
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				<pubDate>Mon, 31 Aug 2015 10:59:51 +1200</pubDate>
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				<title>Joe Wylie</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346921#post346921</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346921#post346921</guid>
				<description><![CDATA[
						Claiming Serco Is "all too similar" to Corrections is an attempt to put lipstick on the privatisation pig. For all its shortcomings, right now Corrections is proving demonstrably better at running a remand facility.
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				<pubDate>Mon, 31 Aug 2015 10:20:13 +1200</pubDate>
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				<title>Rosemary McDonald</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346918#post346918</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346918#post346918</guid>
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						<p>Like the private sector provides better disability care.</p><p>And pending,  better child protection services.</p><p>And better social housing provision.</p>
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				<pubDate>Mon, 31 Aug 2015 09:55:54 +1200</pubDate>
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				<title>Joe Wylie</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346917#post346917</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346917#post346917</guid>
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						<p><q>The disappointing thing about the performance of Serco is that it is all too similar to the work of the Department of Corrections. They were supposed to be better.</q></p><p>Better than what? The overhyping of Serco was all about the private sector doing it better.</p>
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				<pubDate>Mon, 31 Aug 2015 09:47:33 +1200</pubDate>
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				<title>Tinakori</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346915#post346915</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346915#post346915</guid>
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						<p>"Yes, they’re expecting $30,000,000 a year in profit from South Auckland Wiri prison"</p><p>I think that's revenue not profit.</p><p>The disappointing thing about the performance of Serco is that it is all too similar to the work of the Department of Corrections. They were supposed to be better.</p>
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				<pubDate>Mon, 31 Aug 2015 09:44:51 +1200</pubDate>
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				<title>izogi</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346914#post346914</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346914#post346914</guid>
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						<p><q>The fines that Sam Lotu-Iiga has talked about aren’t fines, they’re just not paying them their performance bonuses. Bonuses which make up 10% of the contract. The other 90% is, contractually, untouchable.</q></p><p>It's really hard to believe a contract would have been written to protect the other 90% for Serco…</p>
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				<pubDate>Mon, 31 Aug 2015 09:08:48 +1200</pubDate>
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				<title>Public Address</title>
				<link>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346913#post346913</link>
				<guid>https://publicaddress.net/system/cafe/speaker-the-problem-is-serco/?p=346913#post346913</guid>
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						<p>Discussion from blog post.</p>
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				<pubDate>Mon, 31 Aug 2015 09:08:47 +1200</pubDate>
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